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Support

We are international. We have a long history, broad knowledge and extensive experience of the material handling world. Our heritage is proof that we’re here for the long run and are always on hand to provide support.

Welcome

We’re constantly updating our products, services, solutions, and abilities to include intelligent automation and modern, updated practices.

Over the past few years, we have been increasing our coverage and working with our partners in the long-standing relationships we have with our direct and indirect distributors. 

Our expert-level support safeguards and guarantees continuity and efficiency in your material handling operations. With our HelpDesk, and 24/7 remote diagnosis and support, we’re always available to serve information, experience, and bespoke, research-based improvements.

Logisnext Solutions
Maintenance and Support

  • Usage-based & scheduled maintenance
  • Software updates
  • Spare part logistics with optional consignment inventory
  • Onsite repairs
  • Training of your logistics personnel
  • Retrofits and upgrades

Automated Guided Vehicles (AGV) Support

Support your operations with industry experience and best practices.

Our AGV Service Agreements offer an availability guarantee and multiple results-driven options to meet your maintenance and support requirements regardless of time and place, and our AGV solutions for tire manufacturing provide a combination of technology, processes, and expert skills. 

Covering all preventive maintenance needs, our service agreements enable you to select a suitable service level from essential support to guaranteed availability. Our FleetController software suite manages the AGV automation and real-time vehicle monitoring. We can also deliver the Warehouse Management System (WMS) and manage the integrations on your behalf. FleetController software can connect directly with consistent and efficient remote support, allowing cost-effective remote diagnostics and assistance for your onsite maintenance.

We Support Your Digitalisation Journey

Inter-Connection

  • Mixed-fleet transports
  • Manufacturing & logistics interaction
  • Transport infrastructure connectivity

Material Flow

  • WMS connectivity
  • End-to-end information flow
  • Operator control & material flow monitoring

Availability

  • Remote diagnostics & updates
  • Expert level support
  • Service agreements
  • Industry-specific solution

Modularity

  • Managed maintenance & upgrades
  • Flexible solution building based on specific requirements
  • Multiple AGV designs & configurations

Real-Time Capability

  • Real-time transport data for analysis and improvement
  • Route & transport optimisation
  • Just-in-time transports

At MLE, we offer a wide range of effective solutions that help you to streamline the efficiency of your operations and maximise material handling productivity. Click here to learn more about our solution offerings.

Contact Mitsubishi Logisnext Europe

Do you have a question or is there anything we can help you with? Or would you like to talk to someone in our Sales and Service network? Please click the button to get in touch.

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